The terms are easy; We are devoted in satisfying our customers. With out you we are not here. Thise organization is based in getting you the lowest price possable. Clothes: If the clothes you receive is damaged in any way I will refund your money back ounce I get it back. You have 15 days to do thise. Now if you used it and damaged it by stains or holes of any sort I'm sorry but that is on you and no refund is given. If the shirt size is not wat you expected send it right back and we will ship you the right size or refund your money. It is your preference.